Blogs

 
While working in Corporate Finance, I witnessed first hand the devastating effect that employee sick leave had on organisations. Being head of a department meant I had to manage the added work...

Is a customer loyalty program really a loyalty program?  Does the typical customer enrolled in the program feel some sort of connection beyond the rewards, points or discounts they receive?  We...

Mobile Apps today are becoming more and more educational oriented. How do you find those that are better then the rest? EFactor asked Jayne Clare of “Teachers with Apps” to let us know their approach at...

Like any relationship, the customer lifecycle includes ups and downs, times when you’re more and less active. And just like a personal relationship, you want to end up with a situation that’s as fruitful and...

 
On April 5, 2012, U.S lawmakers signed the JOBS Act into law yet the rules of equity crowdfunding are still being decided. While  regulat ions  are still taking time, take a look at...

I recently posed the following question to a group of business owners at the International Franchise Association convention: How do you ensure a great customer service experience for your customers?
There were...

Home improvement is a huge business opportunity.  According to a research report by TNS BMRB, consumers in UK spend close to £ 27 billion annually on home improvements, repairs and maintenance work. This...

  
There’s a lot of buzz about female entrepreneurship and the need for more women in technology. However, there are different kind of challenges and a lack of mentoring for young women entering...

Failing to take advantage of legitimate tax deductions results in your business being taxed more than it should.  Be smart this tax season.
Caught up in the frenzy of March Madness?  Don’t...

Visit   SusanSolovic.com   for more information on the survey findings and more tips to help your small business thrive.
Just when you think you have it all figured out -- registering for your...