Process Improvement in Service Organizations

Bill Evans | Feb 17, 10 | 161 Views | Topics: Business

Willie Carter in his latest article writes about the failure of service companies to remain competitive. Titled: Now is The Time for Process Improvement in Service Organizations   He is strong proponent of Lean systems and in focusing ones business on ones customers. Go to and enjoy:  http://www.techmankanata.com/at-28/Willie-L-Carter.htm  

 Bill Evans

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