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E.Factor
Blogs
VIPP - or: How to get it Right!
As those that read my blogs regularly know, I have a bee in my bonnet about customer service. I thoroughly dislike anything that smacks of consumer abuse - be it the fact that you never get an answer from Twitter or Facebook even if you beg, you get taken for a ride by the likes of AT&T, or you contact a company via their friendly "contact us" links and simply never hear again.
My own...
Read MoreTwitter vs. Poetry
Twitter vs. Poetry
It struck me the other day, reading an article in the local paper, that we have come full circle. As with many of these things – your mind is like a percolator. You add the ingredients, pour in some time and slowly the concoction drips into your consciousness.
Language in the business world is always regarded as something that is mostly a tool, a simple,...
Read MoreJust do it!!
Some days, I get sooooo tired. Tired of people dreaming up endless questions to ask instead of providing you with a clear answer. Tired of typing up yet another email point by point in a seemingly endless discussion. Tired of thinking for others who I know have an IQ that is higher then mine, but which they seem totally intent on preserving - kept in clingfilm, looking sparkly new instead of...
Read MoreObserve like a Child
We all marvel at the way kids pick things up intuitively - they play with new technology like the iPad, or video and internet games as if there were no obstacles. And I suppose, to them, there aren't any - they are simply not hindered by the knowledge that they might not be able to figure it out, they just play and find out even if it takes them all day. The same goes for languages,...
Read MoreAre you Listening?
Listening...
Over the past weeks I was working on a new project for E.Factor – involving a number of different people both in- and external to our company. “Different” meaning they each are very different characters and personalities. Teams like that, in my opinion, can come up with the best ideas if they can learn from each other and spark off new ideas which is why I like...
Read MoreUnsubscribe
I for one, cannot always remember why I decided to subscribe to a newsletter or check the RSS feed - it may just be that I read one article I liked and decided that it may be worth following the conversation around it, or that I was hoping for more of the same quality. But over time, you accumulate a number of these subscriptions that you find you don't want anymore and you want to get rid...
Read MoreInspiration
A few weeks ago we had a meeting with our designer, Michael . We had a very clear goal for our meeting - to talk about new work on E.Factor - but our meeting ranged from talking about Dutch politics, to history, to new designs and applications and many many more topics and.... oh yea, let's talk about the design of E.Factor for a few minutes... Every time we meet,...
Read MoreQuality vs. Quantity
This blog is intended to rankle you all - to make you think, to make you react and hopefully to reconsider how you deal with agreements you make during the course of your daily, business, life. The reason? The reason is simple - I am fed up. Fed up with all those out there that seem to feel they can change the terms of what you had agreed, after the fact. And then claim you are wrong and...
Read MoreNational Product or National Happiness?
This morning, over my coffee, I was reading a very interesting article in the Economy section of my paper. It was talking about the way that economic comparisons are made based on Gross National Product. GNP has only existed a relatively short time as a measurement between different countries and to show progress of a country over time.
The first time any type of measuring took place...
Read MoreIt's your LIFE...
This week I was reading a fabulous interview* with an 'ordinary' person - Brianne Jourdin who became extraordinary the moment her daughter, Kenadie, was born with Primordial Dwarfism (meaning that at 3 years of age, she weighed less then her new-born baby brother the moment he came into the world).
To me, Brianne did not become extraordinary because of her daughter but because...
Read MoreQuestions, questions, questions
Questions questions questions
When we are age 3, we discover a simple little word that will lighten up our lives, and provide new entertainment value far beyond dolls and cars… “WHY?”.
When we are age 30, that same word, used by our then 3-year old kids, will drive us nuts as you constantly have to come up with an answer.
And somewhere after our third year and...
Read MoreHAITI - how entrepreneurs will make the difference
How Entrepreneurs will make the difference
This week, I and the whole world with me, was shaken to the core when learning of the huge earthquake that befell Haiti. I was watching events unfold, and every single story of every single human being that lived through or died in the quake, just wrenched my heart. It makes you wish you could do more then just sit and watch the TV coverage...
Read MoreExit Strategy - part 2.
Exit Strategy - continued from Adrie's blog on Monday 4th Jan. 2010
There are a number of types of Exit you can choose to execute. Thinking about the most desirable option for your organisation and your vision is key so that you don’t head down a path that in the end will not deliver the results you were hoping for.
In short – here are the...
Read MoreRespect
Respect
Business, if you like, is a world reflecting all of the values we maintain in society as a whole – but a little more so. We are politer, keep our word, show up on time for meetings and maintain our agreements and show understanding for differences of opinion.
At least, I thought so. I thought that doing business, particularly if you talk about international business...
Read MoreEnergy
Energy
You all know that feeling – you get a call and just looking at the caller ID makes you go “pffff” or you open up a mail and see a name immediately giving you that sinking feeling….it’s often not the message that makes your heart sink, but it might well be the person....
In my world there are two types of people – those that give me energy and those...
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